Information and Assistance

Children

ChildLink at (240) 777-GROW (4769), (240) 777-1009 (TTY)
Provides parents and caregivers with resources and information about Montgomery County services and linkages to programs that are available to assist them with children birth to age five. Montgomery County Department of Health and Human Services.

Local Access Mechanism(LAM Office) at (301) 354-4905,
Provides information/referrals to public and private callers seeking varying levels of information and services for children with intensive needs, as well as operates as a newly developed access point for these services in Montgomery County. Montgomery County Collaboration Council for Children Youth and Families.

LOCATE: Child Care at (240) 777-3130, (240) 777-1810 (TTY)
Provides resource and referral information to parents searching for child care in Montgomery County. Montgomery County Department of Health and Human Services.

Montgomery County Public Schools Ask MCPS (301) 309-MCPS (6277) Provides families and community members with a one-stop resource for accurate and timely information about school operations, programs, enrollment, tests and reports, and other information about the school system. For non-English parents and community members to ask questions and receive information about MCPS in their native language and to request help in communicating with school staff: Hispanic Hotline, 301-230-3073; Chinese, 301-230-5428; French, 301-230-5429; Korean, 301-230-5430; Swahili, 301-230-5429; and Vietnamese, 301-230-5432. Montgomery County Public Schools.

Child Abuse and Neglect Reporting at (240) 777-4417, (240) 777-3556 (TTY)
Report child abuse and neglect to ensure the safety of children; 24-hour service. Montgomery County Department of Health and Human Services.

Senior HelpLine at (301) 255-4200, (301) 881-5263 (TDD)
Connects older people, caregivers, and eldercare professionals to the resources they need in Greater Washington, D.C. area and suburban Maryland and Northern Virginia regions. Jewish Council for the Aging.

Information and Assistance Line for Seniors and People with Disabilities at (240) 777-3000, (240) 777-4575 (TTY)
Provides information and referral to Montgomery County services and alternative living arrangements as well as assistance in applying for benefits. 8:30 a.m. to 5:00 p.m. Monday through Friday. Montgomery County Department of Health and Human Services.

Adult Abuse and Neglect Reporting at (240) 777-3000, (240) 777-4575 (TTY)
Report abuse, neglect, self-neglect or the financial exploitation of a vulnerable adult; 24-hour service. Montgomery County Department of Health and Human Services.

Abuse and Neglect Of Adults With Disabilities at (410) 402-8100
Reporting of psychological/physical, sexual abuse, seclusion and/or unauthorized/inappropriate use of restraints, violation of civil rights, inhumane treatment for adults with developmental disabilities. Maryland Department of Health and Mental Hygiene

Maryland Relay Service at (800) 735-2258
Provides relay service between TTY and voice callers. People who are deaf, hard of hearing, deaf/blind or speech disabled can easily communicate through TTY (text telephone) with anyone using a standard phone.

Montgomery County Mental Health Access Team at (240) 777-1770, (240) 777-1236 (TTY)
Provides information and referral to Montgomery County residents who have Maryland Medical Assistance or those with no insurance, about outpatient mental health providers serving Montgomery County. Montgomery County Department of Health and Human Services.

TherapistLine at (301) 738-7176
Provides a system of referral for individuals who have limited or no financial resources for mental health outpatient therapy in Montgomery County. Individuals are linked with competent mental health professionals who accept a sliding scale fee. Mental Health Association.

Alcohol and Drug Information at (800) 729-6686, (800) 487-7899 (TDD)
Trained information specialists who can answer questions about substance abuse. National Clearinghouse for Alcohol, Drug Information.

Narcotics Anonymous Helpline at (800) 543-4670
24-hour regional helpline for alcohol and drug abuse. Chesapeake and Potomac Region of Narcotics Anonymous.

Emergency Shelter Beds at 240-777-4000, (240) 777-4815 (TTY)
Connects individuals with needed shelter services in Montgomery County. Montgomery County Department of Health and Human Services.

Housing and Code Enforcement at (240) 777-3600, (240) 777-3679 (TTY)
Reporting violations of lease agreement; property damage claims; violations of security deposit and eviction counseling; apartment complaints. Reporting of violations to the housing code for detached homes and townhouses. Montgomery County Department of Housing and Community Affairs.

Emergency Police, Fire & Rescue at 911
Dispatch for police, fire and rescue personnel in case of an emergency.

Poison Information Center Maryland at (800) 222-1222
Provides identification information on treatment after ingestion of poisons, drugs or plants. Maryland Poison Center.

Immunization Line at (240) 777-1520, (240) 777-1318 (TTY)
Provides 24-hour information on immunizations in Montgomery County such as locations for eligible children to obtain immunizations and the availability of flu shots for adults. Montgomery County Department of Health and Human Services.

Police, non-Emergency at (301) 279-8000
24-hour line to the Montgomery County Police Department for non-emergency calls. Montgomery County Police Department.

Gang Prevention Hotline at (240) 777-1245, (240) 777-1295 (TTY)
Provides parents and teens with information about gang prevention and intervention services. Montgomery County Department of Health and Human Services.

Gang Tip Hotline at 240-773-GANG (4264)
Leave an anonymous tip reporting gang activity in Montgomery County; 24 hours a day, seven days a week. Montgomery County Police Department.

Crime Solvers Tip Line at (866) 411-TIPS (8477)
Allows citizens to offer anonymous information about crime. Rewards are paid for information leading to the arrest and indictment of criminals or the capture of wanted persons. Montgomery County Police Department.

Montgomery County Drug Tip Hotline at (240) 773-DRUG (3784)
Leave an anonymous tip with information relating to illegal drug activities in Montgomery County. Montgomery County Police Department.

Safe Schools Hotline at (301) 517-5995
Hotlines are staffed 24 hours a day, seven days a week to receive anonymous information about school safety and security concerns in Montgomery County schools. Students, parents and community members are urged to report information about weapons, drugs, alcohol. Montgomery County Public Schools.

Maryland Safe Schools Tip Line at (877) 636-6332
Report safety and/or security concerns in Maryland's schools, including information about weapons, drugs, alcohol. Maryland State Department of Education.

Illegal Dumping at (240)777-DUMP (3867)
Report illegal dumping such as dumping trash along a roadway, vacant lot, field, or wooded area, and also the unauthorized use of a dumpster - or dumping chemicals, pesticides, used automotive fluids, and other pollutants into storm drains, waterways, and on the ground. Montgomery County Department of Environmental Protection.

Highway Maintenance at (240) 777-ROAD (7623)
Report roadway maintenance, trees, potholes, snow removal in Montgomery County. Montgomery County Department of Public Works and Transportation.