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COVID-19 Response

 
 

infoMONTGOMERY Update

The information on infoMontgomery regarding hours of operations may not reflect closures and schedule modifications as a result of COVID-19. Visitors are encouraged to first call the organization to check on their office hours as well as any required precautions that need to be taken related to COVID-19.

This page will be updated regularly, please send any resources, corrections or updates relating to Montgomery County to admin@infomontgomery.org

COVID-19 Information

Residents can find the latest information from Montgomery County regarding the COVID-19 situation here

Information on County government service closures and schedule modifications are being updated HERE

Meals Service information for all  MCPS Students can be found here.

Services

Financial Assistance(+/-)

Rent

Governor Hogan has issued an emergency order that prohibits Maryland courts from ordering the eviction of any tenant who can show that their failure to pay rent was the results of COVID-19—for example, because of lost or reduced unemployment, or needing to care for a school-aged child—or because they are diagnosed with, or under investigation for, COVID-19. Rental Assistance and information for tenants on the COVID-19 Renter Relief Act from the Department of Housing and Community Affairs. You can find agencies that help with Housing Expense Assistance on infoMONTGOMERY For those experiencing financial hardship, you can seek support through the County, read this release for more information: Montgomery County Department of Housing and Community Affairs Provides Information and Support to Renters During Health Crisis

Utilities and Material Goods

Governor Hogan has issued an emergency order that prohibits electric, gas, water, sewage, phone, cable TV, and internet service provider companies from shutting off any residential customer’s service, or charging any residential late fees. You can find agencies that help with utility expenses on infoMontgomery The Gilchrist Center continues to connect Montgomery County residents with available resources by phone: 240-777-4940 (In English or Spanish, or other languages via interpreter) Monday – Friday, 9 am – 5 pm Providers seeking resources for their clients can access lists of Food Resources, Health Care Resources, and Rent and Bill Assistance here: Montgomery Energy Connection offers these resources for those needing assistance paying their utility bills, including utility grants and shut-off prevention to eligible households.

Internet Access

Low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. To sign up, applicants can visit www.internetessentials.com. The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Food Access (+/-)

Montgomery County Food Resources / Recursos Alimenticios

For food assistance, please call the Food Access Call Center at 311.240-777-0311 Para asistencia alimentaria, llame al Centro de Llamadas de Acceso a los Alimentos al 311. Select this link to find resources in multiple languages.

Manna Food

Manna is temporarily waiving income requirements to provide food to any Montgomery County resident impacted by the COVID-19 crisis and will continue to serve our neighbors who are food insecure during these uncertain times. Select this link to see Manna’s latest response.

MoCo Food Council

The MocCo Food Council has collected information about food assistance resources, and opportunities for individuals and organizations to support community needs during the COVID-19 pandemic. Select this link for the latest on COVID-19: Local Food System Resources

Capital Area Food Bank

The Capital Area Food Bank will continue to serve our neighbors who are food insecure during these uncertain times. Select this link for CAFB response and resources, updated daily at noon

Serving Meals to Seniors During COVID-19

DHHS and MCR, along with the Jewish Council for the Aging, began making frozen meal packs available to seniors through the County’s Senior Nutrition Program on March 18. Partners and volunteers are operating “grab and go” locations and are making a limited number of home deliveries to the County’s senior population. To register for the meal program contact the Senior Center nearest you.  The list can be found here

Healthcare (+/-)

DHHS

Updates on the Corona-19 Virus from the Department of Health and Human Services can be found here

Primary Care Coalition

COVID-19 General Information: from Primary Care Coalition and Montgomery Cares

Insurance

The Maryland Health Benefit Exchange Is Establishing A Special Enrollment Period Through Maryland Health Connection Specifically For The Coronavirus. Learn More

Testing

If you think you are ill and need medical care, you should seek medical attention. Call ahead before going so the provider can take precautions when you arrive. Testing guidelines from the Centers for Disease Control (CDC) change frequently. Please visit their site for updates on their guidance about who should be tested. Testing FAQ’s If you would like to speak with a nurse please call 240-777-1755. Community Clinics in the County can be found here. Please call for an appointment

Medicaid in Maryland

Medicaid and the Children’s Health Insurance Program (CHIP) provide no-cost or low-cost health coverage for eligible children in Maryland. These programs provide health coverage for children so that they can get routine check-ups, immunizations and dental care to keep them healthy. Even if your child has been turned down in the past or you don’t know if they qualify, you may be able to get health coverage now. See this website for more information and the Coronavirus Disease 2019 Medicaid site for information on the COVID-19 response including telehealth coverage.

Housing Resources & Homelessness (+/-)

Montgomery County Coalition for the Homeless

If you or someone you know is in crisis, please call 240-907-2688 or contact the appropriate county office listed here: In Crisis?(English) ¿Está en crisis? (Spanish) Vous êtes en situation de crise? (French) 위기에 처해 있습니 (Korean) 까? በችግር ላይ ነዎትን? (Amharic) Homeless Information Line: tel:240.907.2688. Trained specialists available 24/7 to Provide information on County homeless services and shelter resources

Stepping Stones Shelter

Resources for Families and Single Individuals Who Are Now Or Are About To Be Homeless. You can find resource links and fact sheets about homelessness.

Coronavirus and Homelessness

Resources from the National Alliance to End Homelessness, this post will be updated as additional resources become available. .

Older Adults(+/-)

JCA Senior HelpLine

Providing Resources for Seniors

Senior Nutrition Resources

Grocery and Meals information for Seniors

Senior Call Check Program

The Maryland Department of Aging is issuing additional information on the Senior Call Check program as a free resource to MD residents over 65+ and recommending all seniors use the program as a resource during the COVID-19 global pandemic. Senior Call Check phone lines are open M-F 8 am-5 pm and Saturday 9 am-3 pm. During these hours, seniors can call toll-free 1-866-50-CHECK (1-866-502-0560) and register. Registration is also available online at aging.maryland.gov

Helping the Community (+/-)

The Volunteer Center of Montgomery County

has put together resources for those that would like to volunteer during this crisis. Visit their website for opportunities or to post opportunities

Donations

The COVID-19 pandemic has affected all of our lives. This unprecedented health challenge has brought out the best in our community. Individuals and organizations that want to help can find a list of donation opportunities or email Donations@montgonerycountymd.gov.

Unemployment (+/-)

MD Department of Labor

If you are laid off temporarily due to a business shutdown as a result of COVID-19, the Division of Unemployment Insurance recommends that you file a claim for unemployment insurance. Learn more from the Maryland Department of Labor. – Waiting times have been waived.

Division of Unemployment Insurance/NetClaims

The Division of Unemployment Insurance’s website and call centers are currently experiencing an unprecedented volume of users due to COVID-19. We strongly encourage you to utilize our online NetClaims application to file your claim. This online application is available 24/7, but we are strongly encouraging Marylanders to file during non-peak hours, like early in the morning and late in the evening (8:00 p.m. – 7:00 a.m.), for faster processing speeds. Beginning Wednesday, April 1st, 2020, our Claims Centers telephone lines will be further extended and open from 7 a.m. to 6 p.m., Monday through Friday. To contact a Claim Center, call 410-949-0022

Worksource Montgomery 

During the COVID-19 public health crisis, WSM is here to support our customers with their ever-evolving needs. This page offers helpful information and links for both job seekers and employers. Check back often as information will be updated and added regularly.

Provider Resources(+/-)

Maryland Nonprofits’ Maryland Specific Resources

Nonprofits are critical players in communities responding to the COVID-19 public health emergency, and the related affects of major disruptions to daily life. Visit this page for up-to-date information for nonprofits to address all aspects of the crisis on their own organizations, staff and volunteers, meeting the needs of their communities, and adapting day to day.

Nonprofit Montgomery’s Covid-19 Response

COVID-19 Response – Updates and Resources for Nonprofits in Montgomery County Information for Maryland Small Businesses

COVID-19 Maryland Coronavirus (COVID-19) Information for Business

Governor Hogan announced new COVID-19 business relief programs on March 23. These resources are available through the Department of Commerce. Due to unprecedented volumes of claims, the Department of Labor has updated the process for applying for benefits. Please visit Labor’s Unemployment homepage for additional details.

Persons with Disabilities/Serious Health Conditions (+/-)

Disability Services

Montgomery County’s Aging and Disability Resource Unit provides personalized hands on assistance, referrals to services and specific information to seniors, people with disabilities and caregivers over the phone. Call 240-777-3000

National Disability Institute (NDI)

Resources and assistance to help those with disabilities and chronic health conditions navigate financially through the COVID-19 crisis.

CaringMatters  Caregivers Support and Bereavement Groups 

Grief and Caregiving supports during Covid-19

 

Childcare, Children and Youth (+/-)

State-funded Child Care for Essential Personnel

Designated essential personnel may find child care programs using LOCATE: Child Care, a free service available by phone Monday – Friday at 877-261-0060 between 7:00 AM and 7:00 PM. Specialized services for parents of children with special needs, as well as Spanish language, are also available on these platforms.

Montgomery County Public Schools

MCPS offers this page for Coronavirus Information and this page for Continuity of Learning Meals and Backpack Snack locations can be found here

Transportation(+/-)

Transportation

Please travel for essential purposes only. You can find Transportation Changes, Updates and Resources for COVID-19 Montgomery County Department of Transportation. and WMATA’s Metro and Covid-19: Steps we’ve taken.

Immigrants (+/-)

Gilchrist Center

The Gilchrist Center continues to connect Montgomery County residents with available resources by phone: 240-777-4940 (In English or Spanish, or other languages via interpreter)

Casa de Maryland

The impact of COVID-19 is something we are all feeling, and we at CASA are doing what we can to both reduce the risk of infection and provide immediate support to our communities across the region. COVID-19 helpful information. CASA now has a health hotline. Call 301-270-8432 English and Spanish; 301-270-1318 English and French

Chinese Cultural Community Service Center

Hotline in Chinese- 301-798-6001. The Chinese Cultural Center also provides delivery and transportation to essential medical services.

Vietnamese American Services

Montgomery Coalition for Adult English Literacy(MCAEL):

MCAEL coordinates all classes for adults who want to learn English. Class providers can visit our site as well as those looking for classes at our Class Directory page

COVID-19: Resources for Immigrants from State Senator Will Smith

Behavioral Health Services (+/-)

Everymind

Everymind has compiled a collection of resources that support mental health and well being from trusted organizations to help navigate these difficult times. Call or text 24 hours a day: 301.738.2255 or CHAT through this link.

NAMI Montgomery County

The NAMI MC Program Office is working remotely. Our Helpline is still operating during our normal hours. (301) 949-5852 NAMI Montgomery County Programs follow Montgomery County Public Schools closing decisions. NAMI MC Support Groups and Classes will meet online via Zoom..

Montgomery County Crisis Center

The Crisis Center provides free crisis services 24 hours a day/ 365 days a year. Call 240-777-4000

Domestic Violence(+/-)

Get Help: National Domestic Violence Hotline

Your safety is our priority, so all phone calls and chats are completely confidential. Our advocates are available 24/7 at 1-800-799-SAFE (7233) in more than 200 languages. All calls are free and confidential.

Montgomery County Family Justice Center

The Family Justice Center is open and continuing to operate under normal business hours. 240 773-0444

JCADA

During the COVID-19 quarantine, we are continuing to see clients for legal, advocacy and clinical services. Please call our helpline at 877-88-JCADA or email jcada@jcada.org if you or a friend need help. Please use these resources in the meantime.

Domestic Violence Prevention Programs

Please see this link for information on Crisis Shelters and this link for Family Violence Prevention programs.

Consumer Information(+/-)

Office of Consumer Protection

Montgomery County’s Office of Consumer Protection has collected some useful resources for many consumer questions and issues related to COVID-19. Check back as this page will be updated as more consumer alerts become available
 
 

Recent News: COVID-19 Responses – (See All)

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