- Grocery Delivery Options: Peapod, Wegmans
- Senior Connection Shoppers Program: Grocery assistance for senior residents
- Meal Delivery Options:
- Villages: The Villages Programs are found at various locations throughout the County, and are offering grocery assistance and other volunteer support to our senior community.
- Medical Reserve Core: This volunteer-led organization is comprised of healthcare professionals and community members that can offer grocery assistance, meal delivery, etc. to seniors during this emergency.
- Prepared Meals are also available for grab-and-go at Senior Congregate Meal Sites for enrolled participants (Damascus, Holiday Park, Schweinhaut, and White Oak) each Wednesday
- Meals on Wheels is continuing to conduct home deliveries to seniors throughout the County.
During this time of heightened anxiety, we know that you or a loved one may need someone to talk to. Please know that our phone, text and chat call specialists are available 24/7 to listen and provide support.
This service is free and open to all members of our community. You do not have to be in crisis to connect with us. Reach out even if you are just looking for ways to support someone you are concerned about.
EveryMind staff have recorded a webinar with tips and tools to help manage stress and anxiety.
• you won’t have delinquencies reported to the credit bureaus; and
• foreclosure and other legal proceedings will be suspended
Property owners who hold non-federally backed mortgages may be similarly covered by their lenders, primarily major banks.
If you have trouble catching up at the end of this temporary relief period, additional assistance may be available. You can work with your servicer to resume making a mortgage payment. Or if you need additional assistance, you can work with your servicer on other foreclosure prevention options to keep your home.
Contact your mortgage servicer (the company where you send your monthly payments) as soon as possible to let them know about your current circumstances. The telephone number and mailing address of your mortgage servicer should be listed on your monthly mortgage statement.
For more details, see the Federal Housing Finance Agency website and listen to FHFA Administrator Mark Calabria on NPR this morning.
- Department of Health and Human Services – DHHS will remain functional across most of its operations and will continue to provide safety-net services.
- Mobile Crisis Services will be suspended for the next two weeks.
- The Tess Center will remain open but will eliminate walk-in service and shift to appointments only.
- The VITA program will be suspended.
- Outreach and home visitation programs will be limited to phone and social media communications.
- Dental, HIV/TB/STD clinics, Crisis Center will remain open at reduced in-office staffing. Hours may be reduced.
- SNAP participants should do new and redetermination SNAP applications online at MyDHR.
- TCA and TDAP participants should do new and redetermination TCA and TDAP applications online at MyDHR.
- Medicaid and health insurance participants should apply online.
- Applicants for long term care medical coverage should apply online.
- Home Energy Assistance applicants should do new applications online at MyDHR.
- All outreach, external workshops and health promotion activities are suspended.
- The Office of Vital Records has modified its process for issuing birth and death certificates. Please visit the Office of Vital Records website for additional information.
- Alcohol Beverage Services – Beginning on Tuesday, March 17, ABS’ 25 retail stores will reduce hours of operation and will be closed on Sundays. Until further notice, its retail stores will be open Monday – Saturday from 12 p.m. to 7 p.m. For a list of retail stores, hours and locations, please click here. All in-store tastings and events have been canceled indefinitely. ABS retail stores have also reinforced enhanced cleaning and disinfecting procedures with store employees to ensure the retail environment is as sanitary as possible.
- Department of Environmental Protection – DEP offices at 255 Rockville Pike and the Executive Office Building are not open to the public. Services are still being provided through DEP staff teleworking. Effective Wednesday, March 18, the Transfer Station will open daily 9:00 am – 5:00 pm. PLEASE NOTE: All County provided trash and recycling collections are on a NORMAL schedule.
- Department of Finance – Taxes may be paid online or left in the dropbox next to the Treasury Cashier Lobby. There will be potential delays in processing and returning property transfer work.
- Department of General Services – DGS is performing enhanced cleaning in County buildings and employees have been informed of precautions to prevent the spread of coronavirus.
- Department of Housing and Community Affairs – The DHCA offices are closed to visitors. If you need to speak to a DHCA staff person, please call 311 (240-777-0311), send an email to the person you’re trying to reach, or use one of the following emails:
- Department of Permitting Services - The Department of Permitting Services Lobby is currently open to receive payments and to submit plans. Operations continue to be delivered remotely on a telework schedule. DPS encourages customers to apply and submit plans electronically. Permit applications and plans will be accepted at the DPS offices for submission only. eServices is open 24/7. Check the DPS website for updates.
- Department of Transportation – Starting Monday, March 16, MCDOT will temporarily suspend fare collection for Ride On bus services. Ride On and Ride On extRa bus service will be reduced beginning Wednesday, March 18. Passengers will be directed to board through the rear doors of the bus to limit close contact between passengers and drivers. Passengers can board through the front doors if a lift is needed to accommodate a disability or stroller. Ride On Flex will not be in service. DOT has established free temporary parking in two County-owned parking garages including the Bonifant/Dixon Garage at 1101 Bonifant St. in Silver Spring and the Auburn/Del Ray Garage at 4910 Auburn Ave. in Bethesda. Curbside parking changes have been implemented to support restaurants that will depend upon carryout, curbside pickup and deliveries and help residents.
- Montgomery County Planning Department – The Planning Department will be closed to the public starting March 16 but will still be open for business through online services. Montgomery County Planning Board meeting on March 26 will take place via a video conferencing service. Details about this meeting will be made available later. Additional information can be found in the Planning Department’s news release.
- Office of Consumer Protection – Consumer Protection matters will be handled via email at ConsumerProtection@montgomerycountymd.gov. Investigative staff will continue working on their pending cases remotely but, investigators will not be performing site visits, inspections, and in-person meetings. OCP will be able to issue and administer business registrations but there will be delays processing and issuing registrations.
- Office of Human Resources –
- Retirees will have to mail health insurance packets. There are no more signing seminars until further notice.
- You may reach the EEO Division Monday through Friday during core business hours of 8:30-5pm.
- All in-person training programs and training conferences/events through March 2020 are cancelled.
- All mandatory Preventing Workplace Harassment, EEO and Diversity Management for Supervisors and Management, and custom departmental training are cancelled until further notice. The EEO division will reschedule the training sessions at a later date.
- There will be no walk-in or face-to-face interviews during this time.
- Vendor payments and student reimbursements for tuition assistance will be delayed as a result all staff teleworking.
- Core HR will be open from 8:00 am until 12:00 pm for walk-ins.
- Core HR employees will report to work on Monday, March 16 and Tuesday, March 17 as they must be able to complete the hiring transactions.
- Occupational Medical Services will maintain normal schedule and will continue to process applicant physicals, health exams, medical determinations, etc.
During the upcoming school closures due to the Coronavirus outbreak, Montgomery County Public Schools Division of Food and Nutrition Services will provide free meals to children in 20 community locations in a method similar to their Summer Feeding program.
A map of the Emergency Closure Meals Service for MCPS Students can be found here: MCPS Meal Sites
The USDA is providing a waiver to the requirement that meals be consumed onsite in a congregate setting, so these meals will be served in “grab-and-go” packaging.
Food Assistance Resources for Local Residents
The Food Council’s Food Assistance Resource Directory includes information on the location, hours, and eligibility guidelines for over 100+ sites in Montgomery County where residents can access food and benefits application assistance. Listings are searchable by location and service features such as home delivery. Maryland Hunger Solutions also offers a toll-free phone line that residents can call and schedule online SNAP Application Assistance sessions at 1-866-821-5552.