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Education & Outreach

While the OCP investigates and resolves individual consumer complaints, and assists local merchants in their disputes with other merchants with free mediation, it also actively educates the public on the rights and responsibilities of both consumers and merchants in the marketplace. As part of this consumer protection education function, our office provides speakers to consumer groups, community organizations, businesses and other civic associations.  Our speakers have vast experience and knowledge of consumer issues including regulatory issues, telemarketing scams, home improvements, auto buying and repair, scams targeting seniors, scams targeting small businesses and work at home schemes.  We would be happy to provide your organization with such a speaker and can tailor the speech around the needs and interests of your audience.Investigators are available for consultation by telephone, email, and in person.

Organization:


Office of Consumer Protection

Languages Available:


English - Spanish

Areas Served:
  • Montgomery County

Contact Info:



Locations

Office of Consumer Protection
100 Maryland Avenue
Rockville, MD 20850



  • Mon
  • 8:30 - 5:00
  • Tue
  • 8:30 - 5:00
  • Wed
  • 8:30 - 5:00
  • Fri
  • 8:30 - 5:00
  • Sat
  • 8:30 - 5:00
  • Sun
  • 8:30 - 5:00

Target Population

Services

Consumer Education, Mediation, Outreach Programs
  • collaboration council
  • Montgomery School
  • montgomery county md
  • montgomery county md
  • Mental Health Assocaiton
  • Helping all Seniors Thrive
  • Montgomery County Libraries
  • Nonprofit Montgomery