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  • Result Count: 30
  • Consumer Education (View Details)

    As part of this consumer education function, our office provides speakers to consumer groups, community organizations, businesses and other civic associations. These speakers have vast experience and knowledge of consumer issues including: Telemarketing scams Home improvements Auto buying and repair Scams targeting seniors Scams targeting sma...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints, Consumer Education

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Domestic Workers (View Details)

    The Domestic Workers Law was the result of a three year campaign by domestic workers and advocacy groups to help improve the working conditions for domestic workers. The law requires employers of certain domestic workers to negotiate and offer a written contract that discloses specific information regarding job conditions and benefits. The law al...

    Organization: Office of Consumer Protection

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Filing a Consumer Complaint (View Details)

    Upon receiving a written complaint and necessary documentation, OCP investigators will contact the merchant and attempt to mediate a resolution. The consumer will be kept informed of the progress of the case and participate in negotiating a settlement. Cases are also reviewed for a pattern of deceptive business practices and OCP may take legal acti...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Merchant Disclosures (View Details)

    The Office of Consumer Protection's (OCP) Merchant Complaint Disclosure Reports are based on complaints filed with OCP over the last three (3) years. The total number of complaints includes both closed and pending complaints. Complaint totals for merchants can be affected by business volume, location, or the nature of the business. Some complaints...

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Complaints, Consumer Education

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Community Outreach (View Details)

    Office of Consumer Protection (OCP) issues news releases, email alerts, and provides speakers to community organizations to keep Montgomery County residents aware of any changing laws or ways consumers can protect themselves from unfair and deceptive practicies. Investigators are available for consultation by telephone, email, and in person.

    Organization: Office of Consumer Protection

    Target Population

    Services

    Consumer Education, Outreach Programs

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Commission on Common Ownership Communities (View Details)

    The purpose of the CCOC is to advise the County Executive and the County Council on ways to better understand common ownership of property in communities, promote public awareness of the rights and obligations of living in common ownership communities, eliminate disputes and maintain property values and quality of life in community associations.

    Organization: Office of Consumer Protection

    Target Population

    Homeowners

    Services

    Consumer Education, Mediation

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Nursing Home, Assisted Living and Group Residential Facilities Inspections (View Details)

    The office licenses and inspects, under county, state and federal regulations, numerous facilities, including: nursing homes; domiciliary care homes and group homes also known as assisted living facilities.

    Organization: Public Health Services, DHHS

    Locations: View Location(s)

    • Licensure and Regulatory Services
      255 Rockville Pike
      Rockville, MD 20850

      Hours of Operation:
      • Mon: 7:30 am - 4:00 pm
      • Tue: 7:30 am - 4:00 pm
      • Wed: 7:30 am - 4:00 pm
      • Thu: 7:30 am - 4:00 pm
      • Fri: 7:30 am - 4:00 pm

    Information Number

  • Builder's Board of Registration (View Details)

    Provides recommendations to Office of Consumer Protection (OCP) in reviewing license applications for new home builders.

    Organization: Office of Consumer Protection

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Birth and Death Certificates (Vital Records) (View Details)

    The Montgomery County Department of Heath and Human Services issues certified death certificates when the death occurred in Montgomery County after January 1, 2015. Permits for exhumations (discontentment) are issued with the assistance of a licensed funeral home.  Birth certificates are available for any individual born in the State of Maryland.  ...

    Organization: Public Health Services, DHHS

    Target Population

    Services

    Records/Licenses/Permits

    Locations: View Location(s)

    • Dennis Avenue Health Center
      2000 Dennis Ave
      Silver Spring, MD 20902

      Hours of Operation:
      Note: Monday - Friday 8:00 a.m. - 4:00 p.m. Thursday 8:00 a.m, - 6:30 p.m. (STD Clinic-by appointment only) First and third Tuesday 8:00 a.m. - 6:30 p.m. (HIV Clinic - by appointment only) Death Certificates filed and issued M-F 8:00 a.m. – 11:00 a.m. Birth Certificates issued Monday-Friday 10:00 a.m. - 2:00 p.m. Immunizations--appointments are available on Tuesdays
      • Mon: 8 a.m. - 4 p.m.
      • Tue: 8 a.m. - 4 p.m.
      • Wed: 8 a.m. - 4 p.m.
      • Thu: 8 a.m. - 4 p.m.
      • Fri: 8 a,m. - 4 p.m.

    Information Number

  • Food and Facility Licenses (Licensure & Regulatory Services) (View Details)

    The office licenses and inspects, under both county and state regulations, numerous facilities, including: assisted living facilities; nursing homes; domiciliary care homes; group homes, food service facilities; facilities offering bingo, raffles and amusements; massage establishments; swimming pools; tanning facilities; transient lodging; and vide...

    Organization: Public Health Services, DHHS

    Target Population

    Services

    Records/Licenses/Permits

    Locations: View Location(s)

    • Licensure and Regulatory Services
      255 Rockville Pike
      Rockville, MD 20850

      Hours of Operation:
      • Mon: 7:30 am - 4:00 pm
      • Tue: 7:30 am - 4:00 pm
      • Wed: 7:30 am - 4:00 pm
      • Thu: 7:30 am - 4:00 pm
      • Fri: 7:30 am - 4:00 pm

    Information Number

  • Licensing and Registration (View Details)

    OCP is responsible for licensing and/or registering motor vehicle repair and towing companies, new home builders, radio, television, and appliance installation and repair firms and secondhand property dealers.

    Organization: Office of Consumer Protection

    Target Population

    Services

    Records/Licenses/Permits

    Locations: View Location(s)

    • Office of Consumer Protection
      100 Maryland Avenue
      Rockville, MD 20850


    Information Number

  • Park Permits Office (View Details)

    The Park Permits Office is a one stop shop for renting or reserving park facilities such as ballfields, park activity buildings, picnic shelters and event centers.

    Organization: Montgomery County Department of Parks

    Target Population

    Services

    Records/Licenses/Permits

    Locations: View Location(s)

    • Upcounty Regional Services Center
      12900 Middlebrook Road
      Germantown, MD 20874


      Montgomery County Department of Parks
      9500 Brunett Avenue
      Silver Spring, MD 20904


    Information Number

  • Bank On Gaithersburg (View Details)

    Bank on Gaithersburg provides a path to mainstream banking for every resident. We can help you open a free basic checking account and/or savings account at one of our participating banks or credit unions. In addition to helping you open an account, we have programs to help you stay on budget, manage a checking account, improve a credit rating, pay ...

    Organization: City of Gaithersburg

    Locations: View Location(s)

    • City of Gaithersburg
      31 South Summit Avenue
      Gaithersburg, MD 20877


    Information Number

  • Foreclosure Assistance Program (View Details)

    LEDC's Homeownership Department is a HUD-certified housing counseling agency that helps families in the DC area to buy their first home and save their homes from foreclosure. In Maryland, we help struggling homeowners to qualify for foreclosure assistance programs and fight scams as families work with closely with our counselors to identify their...

    Organization: Latino Economic Development Corporation of Washington, DC

    Target Population

    Services

    Locations: View Location(s)

    • Latino Economic Development Corporation of Washington, DC
      2405 Price Avenue
      Wheaton, MD 20902


    Information Number

  • Home Savers (View Details)

    Home Savers is a foreclosure prevention program that rescues homeowners from foreclosure due to defaults in their HOA fee, condo fee, or property tax.

    Organization: AAHC, Inc. - Housing and Financial Resource Center

    Target Population

    Low Income, Middle Income, Homeowners

    Services

    Locations: View Location(s)

    • AAHC
      12320 Parklawn Dr. #239
      Rockville, MD 20852

      Hours of Operation:
      Note: Monday through Friday available by appointment only. Saturday hours are designated for group education sessions and events only.
      • Mon: 10:00 am - 6:00 pm
      • Tue: 10:00 am - 6:00 pm
      • Wed: 10:00 am - 6:00 pm
      • Thu: 10:00 am - 6:00 pm
      • Fri: 10:00 am - 6:00 pm

    Information Number

  • Financial Fitne$$ for Teens - A workout in the world of money. (View Details)

    Students are exposed to the economic way of thinking are more self confident and more competent in making financial decisions, building their careers, and acting as informed citizens. This multi-faceted, comprehensive and integrated program addresses the issues of economic and financial literacy. Lessons are geared to active learning with games, si...

    Organization: Youth Leadership Training Academy - YLTA

    Locations: View Location(s)

    • Youth Leadership Training Academy - YLTA
      6400 Manor View Drive
      Laytonsville, MD 20882


      Montgomery College Rockville
      51 Mannakee Street
      Rockville, MD 20850


    Information Number

  • Maryland CASH Academy (View Details)

    The Maryland CASH Academy provides free and low cost financial education classes through partnerships with service providers such as non-profits, banks, credit unions, educational institutions, and other financial professionals. MD CASH Academy is a signature program of the Maryland CASH Campaign that offers free personal finance classes on a wide ...

    Organization: Maryland CASH Campaign

    Target Population

    Low Income

    Services

    Financial Management Workshops

    Locations: View Location(s)

    • Catholic Charities
      12247 Georgia Avenue
      Wheaton, MD 20901


      Maryland CASH Campaign
      217 E. Redwood Street
      Baltimore, MD


    Information Number

  • Navy-Marine Corps Relief Society (View Details)

    Provides need based financial assistance, financial counseling, no-interest loans and grants for active, retired, reservists Navy and Marine Corps Personnel and their eligible family members.

    Organization: Navy-Marine Corps Relief Society

    Locations: View Location(s)

    • National Naval Medical Center
      National Naval Medical Center
      Bethesda, MD 20889


    Information Number

  • My Money MatterZ - How about yours? (View Details)

    Active learning and student reflection on the activities dominate all class materials. The program includes a variety of methods that appeal to many different learning styles. Role playing, group discussions, reading materials, drawing pictures and analyzing case problems are some of the many teaching methods that are found in the materials. The pr...

    Organization: Youth Leadership Training Academy - YLTA

    Locations: View Location(s)

    • Youth Leadership Training Academy - YLTA
      6400 Manor View Drive
      Laytonsville, MD 20882


      Montgomery College Rockville
      51 Mannakee Street
      Rockville, MD 20850


    Information Number

  • Personal Financial Management Program (View Details)

    The program offers counseling and programs to assist veterans' long-term money management. Classes are held for car buying, consumer awareness, budgeting, insurance, investments, savings, and other noteworthy topics.

    Organization: National Naval Medical Center Fleet and Family Support

    Target Population

    Services

    Financial Management Workshops

    Locations: View Location(s)

    • National Naval Medical Center Fleet and Family Support
      Building 11, Room 111
      Bethesda, MD 20899


    Information Number

  • Passport to Prosperity (View Details)

    A program where you can earn points while learning about money! Take a fun, fact-based educational class, check your credit report, set, and reach a financial goal.

    Organization: Maryland CASH Campaign

    Target Population

    Low Income

    Services

    Financial Management Workshops

    Locations: View Location(s)

    • Maryland CASH Campaign
      217 E. Redwood Street
      Baltimore, MD


    Information Number

  • Smart Money for Savvy Teens - Make your money managing a snap! (View Details)

    This program introduces students to the world of investing, its benefits and risks, and the critical role it plays in fostering capital formation and job creation in our free market system. The program is a comprehensive investor education program focusing on the benefits of and strategies for investing for the long-term. Lessons cover basics such ...

    Organization: Youth Leadership Training Academy - YLTA

    Locations: View Location(s)

    • Youth Leadership Training Academy - YLTA
      6400 Manor View Drive
      Laytonsville, MD 20882


    Information Number

  • Free Financial Seminars (View Details)

    Commission for Women offers free financial seminar series - the fall Financial Seminar Series for Women  are:Divorce and Money    Wednesday, September 27, 2017, 7 – 8:30pm EDT    Financial Planning 101    Wednesday, October 11, 2017, 7 – 8:30pm EDT  Envisioning Your Financial Future    Wednesday, October 18, 2017Separation and Divorce: What Do I Ne...

    Organization: Commission for Women

    Target Population

    Females

    Services

    Financial Management Workshops

    Locations: View Location(s)

    • Rockville Library
      25 Maryland Ave
      Rockville, MD 20850

      Note: 7:00 PM - 8:30 pm

    Information Number

  • Money Management Program (View Details)

    This program addresses the consequesces associated with the loss of financial independence and stability in vulmerable adutls and to provide low income seniors with the same quality daily money management services at no cost that clients receive at a rather significant cost. Trained Volunteers help seniors to write checks, manage paperwork, set up...

    Organization: Senior Connection of Montgomery County, Inc.

    Locations: View Location(s)

    • Senior Connection of Montgomery County, Inc.
      3950 Ferrara Dr.
      Silver Spring, MD 20906


    Information Number

  • MyBudgetCoach™ (View Details)

    A free online financial coaching program that helps low-to-moderate income working families and individuals improve their ability to budget, set and achieve goals, and make well-informed financial decisions. Volunteer coaches and clients meet once a month in person or remotely for 12 months to work on creating and maintaining the client's budget an...

    Organization: Maryland CASH Campaign

    Locations: View Location(s)

    • Maryland CASH Campaign
      217 E. Redwood Street
      Baltimore, MD


    Information Number

  • Representative Payee Program (View Details)

    Clients are matched with a volunteer who is appointed by the benefit agency to receive and manage the benefit funds on behalf of their client. The funds are managed by the volunteer and used to meet the client’s current needs.

    Organization: EveryMind.

    Locations: View Location(s)

    • EveryMind
      1000 Twinbrook Parkway
      Rockville, MD 20851


    Information Number

  • Free Tax Assistance (View Details)

    We provide free tax prepartion services to individuals with no more than $35,000* in income and families with no more than $45,000* in income. This free service is provided by trained volunteers. Our volunteers are students, accountants, lawyers, administrators, community volunteers, and interpreters, who dedicate countless hours to our programs. F...

    Organization: Community Tax Aid

    Target Population

    Services

    Tax Preparation Assistance

    Locations: View Location(s)

    • St. Camillus Church
      1600 Camillus Drive
      Silver Spring, MD 20904


      Rockville Public Library
      21 Maryland Ave.
      Rockville, MD 20850


    Information Number

  • RSVP/AARP Tax-Aide Program (View Details)

    The RSVP/AARP Tax-Aide Program provides free tax preparation services to low-to-moderate income taxpayers with special attention to those 60 and older. We prepare taxes at 22 different locations throughout Montgomery County. Click here for a list of locations. Our volunteers are trained to prepare simple tax forms. Taxpayers with complex tax ...

    Organization: Montgomery County Public Libraries

    Target Population

    Older Adults, Low Income

    Services

    Tax Preparation Assistance

    Locations: View Location(s)

    • Aspen Hill Public Library
      4407 Aspen Hill Road
      Rockville, MD 20853


      Twinbrook Public Library
      202 Meadow Hall Dr.,
      Rockville, MD 20851


      Kensington Park Public Library
      4201 Knowles Ave.
      Kensington, MD 20895


      Poolesville Public Library
      19633 Fisher Ave.
      Poolesville, MD 20837


      Chevy Chase Public Library
      8005 Connecticut Ave.
      Chevy Chase, MD 20815


      Gaithersburg Public Library
      18330 Montgomery Village Ave.
      Gaithersburg, MD 20886


      Olney Public Library
      3500 Olney-Laytonsville Rd.
      Olney, MD 20832


      Germantown Public Library
      19840 Century Blvd.,
      Germantown, MD 20874


      Long Branch Public Library
      8800 Garland Ave.
      Silver Spring, MD 20901


      Silver Spring Public Library
      8901 Colesville Road
      Silver Spring, MD 20910


    Information Number

  • RSVP/AARP Tax Assistance Program (View Details)

    Tax assistance is provided through the RSVP/AARP Program to low to moderate income individuals and families, with special attention to those age 60 and older. There are over 20 different locations throughout Montgomery County. All sites are open from 9 AM to 3:30 PM. To schedule an appointment by phone call: 240-777.2577. To access a list of t...

    Organization: Montgomery County AARP

    Target Population

    Services

    Tax Preparation Assistance

    Locations: View Location(s)

    • Damascus Senior Center
      9701 Main Street
      Damascus, MD 20872


      Bethany House
      199 Rollins Avenue
      Rockville, MD 20852


      Long Branch Public Library
      8800 Garland Ave.
      Silver Spring, MD 20901


      Bethesda Public Library
      7400 Arlington Rd
      Bethesda, MD 20814


      Olney Public Library
      3500 Olney-Laytonsville Rd.
      Olney, MD 20832


      Marilyn J. Praisner Library (Fairland)
      14910 Old Columbia Pike
      Burtonsville, MD 20866


      Colesville Presbyterian Church
      12800 NEW HAMPSHIRE AVE
      Silver Spring, MD 20904


      Holiday Park Senior Center
      3950 Ferrara Drive
      Wheaton, MD 20906


      Rockville Senior Center
      1150 Carnation Dr.
      Rockville, MD 20850


      Davis Public Library
      6400 Democracy Blvd.
      Bethesda, MD 20817


      Chevy Chase Public Library
      8005 Connecticut Ave.
      Chevy Chase, MD 20815


      Poolesville Public Library
      19633 Fisher Ave.
      Poolesville, MD 20837


      Friends House
      17340 Quaker Lane
      Sandy Spring, MD 20860


      Bauer Drive Community Recreation Center
      14625 Bauer Drive
      Rockville, MD 20853


      White Oak Community Recreation Center
      1700 April Lane
      Silver Spring, MD 20904


      Aspen Hill Public Library
      4407 Aspen Hill Road
      Rockville, MD 20853


      Germantown Public Library
      19840 Century Blvd.,
      Germantown, MD 20874


      Gaithersburg Public Library
      18330 Montgomery Village Ave.
      Gaithersburg, MD 20886


      Silver Spring Regional Services Center
      One Veterans Place
      Silver Spring, MD 20910


      Wheaton Public Library
      11701 Georgia Ave.,
      Wheaton, MD 20902


    Information Number

  • Volunteer Income Tax Assistance (View Details)

    Community Action Agency’s Volunteer Income Tax Assistance (VITA) partnership joins IRS certified professionals and volunteers to help low-to-moderate income families to maximize their tax refunds and credits, including the EITC (Earned Income Tax Credit). Montgomery County residents with household incomes of $56,000 or less may have their taxes pre...

    Organization: Office of Community Affairs - DHHS

    Target Population

    Low Income

    Services

    Tax Preparation Assistance

    Locations: View Location(s)

    • Virtual Services

      ,


    Information Number

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